Waiting time for HAP application processing completion

9/4/2019

QUESTION

To ask the Minister for Housing; Planning and Local Government the average waiting time for HAP application processing completion; and if he will make a statement on the matter.

REPLY

Limerick City and County Council provide a highly effective transactional shared service on behalf of all local authorities in the administration of the Housing Assistance Payment (HAP) scheme. The HAP Shared Services Centre (SSC) manages all HAP related rental transactions for the tenant, local authority and landlord. Once a HAP application has been received and confirmed as valid by the relevant local authority, it is then processed by the HAP SSC. On average, HAP applications are processed by the SSC within 2 working days of receipt. Any rental payment arising for a given month will then be made to a landlord on the last Wednesday of that month.

At the end of Quarter 4 2018, there were over 43,400 households having their housing needs met via HAP and over 25,000 landlords and agents in receipt of monthly HAP payments

9 Comments

At present, and as a result of the COVID-19 pandemic, I am not holding my regular meetings across our towns and villages in North County Dublin. However, both I and my office are happy to speak to you and assist you with any issues you may have.

For all housing, planning or heritage related queries please don’t hesitate to contact:
Email: minister@housing.gov.ie
Phone: 01-8882000
Postal address: Department of Housing, Local Government and Heritage, Custom House, Dublin 1, D01 W6X0

For all constituency related queries please don’t hesitate to contact:
Email: Darragh.obrien@oireachtas.ie
Phone: 01-6183802
Postal address: Dáil Éireann, Leinster House, Kildare Street, Dublin 2.

Derek Bradley

14/2/2020 05:27:26 pm

Hi i was wondering if there is any way of fast tracking my application for hap please i have found a place to live and im worried if its not sorted sooner rather then later i will loose it. I understand you are very busy but if this can be fast tracked i would be extremely greatfull. My number is 0864438295 should you need to contact me .Regards Derek

Liam Thomas Byrne

4/2/2021 06:10:21 pm

Hi
I am 10 years trying to get HAP ...?
Oohh I was hap approved

After a lot of viewings landlord's choice of take anything at this point.

I secured a one bed pretty standard.
After 10 years of correspondence with allowcations wood quay appointments them seeing me WITH A PRAM AND A TODDLER RUNNING ROUND.

I submitted my court orders from the family courts gaurdian ship over night access Fri to Sun ..
I hand all documents to them so about to sighn and close on Monday meaning get the one bed apartment.

Only to be told they didn have my forms.

Any I went off promised the landlord I'd sort it got more documents access forms for my son ? Know allowcations is saying the forms are to old I need a court order SIGHNED. In front of a solicitor starring I still take my son every week. I have arranged with my ex partner to meet at solicitors to get this affadaffa SIGHNED costing 20 euros
Im out of work for the first time in my life eight months ago I was approved in principle for a mortgage.

I pay my tax

Please help
They are clearly messing me about

All of a sudden they have found my files ? Still to old ? Plus restrictions it's really tough.

I would appreciate your help.

II hope you can represent me I'm Irish allways first
And from Dublin
REGAURDS
Liam Byrne

P,S
I am also homeless since October

Tunde

13/5/2020 07:03:10 pm

How do i track my HAP application and see where im at?

Martin link

11/6/2020 11:36:24 pm

Hi, I just want to know I apply for HAP and first i need to be in social housing list can you please let me know how long it's take to put my self on the waiting list Thanks

Andreea Predoaica

16/6/2020 10:18:41 am

Hi! My name is Andreea and I have a little daughter. I just want to know if there s any chance to see what’s the update to my hap applications, because I’m already waiting for 2 months and I can’t reach them at the phone anymore. I’m getting worried baucause I can’t afford to pay my rent anymore and I can t be on the street with a little baby.. thank you!

April

4/7/2020 03:18:06 pm

Hi Darragh, I am writing on behalf of my brother who applied for HAP the first week in january 2020, we have heard nothing since and he is going through hell financially. His mental health is causing huge concern with the bill he has and lack of update on the HAP payment. The council are saying it's being processed but no one seems to be responsible for the process. Please help.

Jana

29/8/2020 02:29:43 am

Monday I drop Homeless hap application Form, still worries ,how long they sorted

Greice Cancelier

31/8/2020 11:30:03 am

Unfortunately your reply is not correct Mr. O'BRIEN. As I have an email here from Hap stating that my application will take from 4 to 6 WEEKS to be processed. And that is from the day my landlord decides to send the correct documents, as what he sent was not accept by Hap.
Denying a fact doesn't solve any problem.

What happens with those months that we are in limbo due the delay processing the application?

Are the people's rep like yourself, pretend that the scheme works, while working families with children are at risk of homeless due this delay?

I would greatly appreciate if you could give us some answers.

Graham Oneill

12/10/2020 09:37:44 pm

So after years of crap from my neighbours house parties to beat the band kids not sleeping being told loads of times by the council we not on the list long enough told to find a new hap property we got a new landlord to take us on hap 1900 a month in dublin rents are mad...now all i am hearing is hap taking months to sort out peoples payments..scared now to move in the start of november because the end of november i will have no rented payed me and my family be fucked out straight away i dont know what to do stay beside drug dealers have my kids mental health tested more 8 month old baby not sleeping

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